Family Portal
Family Portal Access
The Elder Guardian 360™ Family Portal provides secure access to documents, scheduling, and important updates related to your loved one’s care.
Portal access is provided to enrolled clients and authorized family members once services begin.
*** ACCESSIBLE WITH PAID PLAN ONLY***
Key Features of the Family Portal
📘 Daily Check-In Logs
See each day’s wellness check-in and any updates about mood, routine, or concerns.
📝 Visit Notes
Read detailed notes from in-person Guardian visits, including observations and recommended actions.
📅 Upcoming Appointments
Track scheduled visits, appointments, or check-ins at a glance.
📊 Monthly Peace-of-Mind Reports
View your loved one’s monthly wellness summary, including safety insights and progress notes.
🔔 Alerts & Notifications
Receive real-time updates if something important needs your attention.
💬 Direct Messaging
Communicate quickly and securely with your Guardian.
How the Family Portal Works
1. You Receive a Private Login
Each family receives a personalized, secure login after onboarding.
2. Daily Activity Automatically Updates
Check-ins, notes, upcoming appointments, and alerts appear in real time.
3. Access Anytime, Anywhere
View updates from your phone, tablet, or computer — 24/7.
4. Stay Connected to Your Guardian
Send messages, ask questions, and receive information instantly.
Your Loved One’s Privacy Matters
The Family Portal uses secure, encrypted technology to protect personal information, activity updates and service notes.
Only authorized family members and your Guardian have access — ensuring full confidentiality and peace of mind.